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The ability of your facility to operate safely and productively is
dependent on the integrity of your electrical system and the integrity of
the people performing work on that system. As your authorized TEGG
Service Contractor, we guarantee that:
• We will be open and fair in all of our dealings
with you, and pledge all of our efforts to deliver what we promise, when
we promised.
• Our Certified TEGG
Representatives are salaried, trained professionals committed to a high
standard of integrity. They will focus on your specific needs to build a
long-term relationship with you based on mutual trust and competitive
value.
• Our Certified TEGG
Electricians/Technicians are highly-trained, experienced electrical system
specialists committed to assuring the integrity of your electrical system.
Their professional recommendations are based on assuring productivity,
facility safety and minimizing business interruptions.
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1. Total Accountability
We promise that we will always check in and check out with you and will
always provide you with a detailed TEGG
Service report.
2. Certified TEGG
Electricians/Technicians
We promise that uniformed, Certified TEGG
Technicians and/or Certified TEGG
Electricians (as appropriate) perform TEGG
Services as provided in your agreement.
3. Single Point Responsibility
We promise to assign a Lead Certified TEGG
Electrician/Technician to have primary responsibility for the work to be
performed. As appropriate, other personnel will also become familiar with
your facility to assure that trained backup is available.
4. Business As Usual
We promise to coordinate all work with your staff to assure safety and
minimal disruption of your operations.
5. Standards of Professional Performance
We promise to fulfill all commitments made to you in a professional,
timely manner, in compliance with both the applicable electric code and TEGG
Corporation's Standards of Performance.
6. State of The Art
We promise to use leading edge technology and procedures and train our
staff to use the latest cost-effective techniques and practices.
7. Certification of Services
We promise to provide you with written certification of all services
performed by us for you to provide to your insurance, inspection, or
accrediting representative(s).
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8. Electrical Systems Analysis
We promise to discuss any immediate safety or hazard situation with you
while we are on-site.
As appropriate, we will compile the results of all
predictive and proactive service activities regarding the condition of
your electrical devices and/or components and present to you a TEGG
Service Electrical Systems Analysis Report.
These recommendations may include replacements, repairs,
or solutions that will improve your electrical system efficiency, reduce
your electrical utility costs, improve your safety conditions and
minimize your risk of downtime.
9. Priority Emergency Service
We promise to do our part to prevent emergency electrical outages and
business interruptions. Should the need ever arise for emergency
electrical service, you will be provided Priority Emergency Response,
including special protocols on how to reach us on a 24-hour,
seven-day-a-week basis.
10. CARE Interviews
We promise to seek your ongoing critique through our exclusive TEGG
Service Customer Assurance Review and Evaluation (CARE) interviews to
assure your satisfaction and to continually improve our services.
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4450 Viking Loop Bossier City, LA 71111 318-747-3780/fax 318-742-2436